Privacy Policy
Welcome to Exam Pulse ("we," "our," or "us"). We respect your privacy and are committed to protecting personal information collected through our mobile application, web portals, and analytics services.
1. Information We Collect
We collect information necessary to provide, personalize, and improve your test preparation experience:
- Account Profile Data: Name, email address, profile photo, and registered account identifiers when signing up via Firebase Authentication or Google Sign-In.
- Test & Analytics Telemetry: Mock test attempt scores, time taken per question, topic performance metrics, answer speed, and estimated percentiles.
- Device Information: App version, operating system version, and anonymous performance diagnostic logs.
2. How We Use Your Information
Your data is used strictly for educational and service operational purposes:
- Generating personalized performance diagnostic heatmaps and weak area recommendations.
- Calculating real-time candidate rank estimates and percentile benchmarks across test series.
- Authenticating coaching staff, publishers, and candidates for secure portal access.
- Ensuring platform integrity, anti-cheat mechanisms, and technical support.
3. Data Protection & Firebase Infrastructure
Your data is securely stored and encrypted in transit and at rest using Google Cloud Firebase infrastructure. We do not sell, rent, or trade personal candidate data to third-party marketing companies.
4. User Rights & Data Erasure
Candidates and publishers may request account deactivation or full data deletion at any time by contacting our support team at exampulse.support@gmail.com.
Disclaimer & Government Non-Affiliation Notice
⚠️ IMPORTANT GOVERNMENT NON-AFFILIATION NOTICE
Exam Pulse is an independent, private educational technology platform. Exam Pulse IS NOT affiliated with, authorized by, endorsed by, or in any way officially connected with any government entity, ministry, department, or official exam conducting body (including but not limited to UPSC, SSC, NTA, IBPS, RRB, State Public Service Commissions, or Central Exam Boards).
1. Educational & Diagnostic Practice Purpose
All mock test papers, practice question banks, answers, explanations, cutoff predictions, and percentile indicators provided on Exam Pulse are designed strictly for educational, practice, and self-assessment purposes only.
2. Trademark & Brand Identification Notice
All exam names, titles, acronyms, logos, and trademarks mentioned within the platform (such as UPSC Prelims, SSC CGL, IBPS PO, RRB NTPC, State PSC) are registered trademarks belonging to their respective official governing bodies. They are referenced on Exam Pulse solely for descriptive identification of relevant syllabus topics and exam formats.
3. Accuracy & Official Key Disclaimer
While our content team and partner coaching institutes curate mock questions and solution guides with utmost diligence, Exam Pulse makes no warranty, express or implied, that the practice content or predicted cutoffs represent official exam keys or guaranteed selection criteria. Candidates are advised to consult official government portals (such as upsc.gov.in, ssc.gov.in, ibps.in) for official notification announcements and official answer keys.
4. Publisher & Author Responsibility
Third-party coaching institutes and independent publishers utilizing the Exam Pulse Publisher Studio are solely responsible for ensuring that their uploaded test materials comply with copyright, intellectual property, and syllabus guidelines.
Contact Us
If you have any questions regarding our Privacy Policy or Legal Disclaimer, please contact us at:
Exam Pulse Legal & Compliance Team
Email: exampulse.support@gmail.com
Website: https://exampulse-app.web.app